Holiday Shipping

Gifting season is here! Order by the dates below for your holiday orders to arrive in time for your celebration:

  • Standard Ground Shipping: Order by 12/16/20 at 11:59 AM EST for delivery by 12/24*
  • 2-Day Delivery: Order by 12/21/20 at 11:59 AM EST for delivery by 12/24*
  • Personalized Orders: Order by Friday, 12/11/20 at 11:59 AM EST for delivery by 12/24.* Please see specific Monogramming and Engraving Shipping and Delivery terms below.
  • Missed these deadlines? We’ve got you covered! Use our Pick Up In Store option, available on

*Please note, our carriers are doing their best to get your orders to you on time, but please plan ahead to ensure on-time delivery. The dates above are not guaranteed.

A Message To Our Customers

Please be advised that due to COVID-19 precautions and increased shipping volumes, you may experience delays in receiving your order. This applies for all of our delivery methods (including Standard Ground Shipping and 2-Day Delivery). At Michael Kors, we are committed to ensuring that your shopping experiences result in complete satisfaction, and sincerely regret any disappointment you may have encountered.

While we hope the delays don’t change your mind about your order, we want to let you know about your options:

  • If you wish to cancel an order that has not yet shipped, please contact us at
  • If your order has already shipped, check back here for tracking updates. You will have the option to return your order at a later date. See our updated return policy here.

As always, our primary goal is to keep our customers, our employees and our community safe. If you have any questions or concerns, please feel free to contact us at Stay Safe!

Free Ground Shipping Offer

Enjoy free standard ground shipping on all purchases in Canada, on, before tax and gift wrapping charges are applied. Offer is automatically applied at checkout online. No adjustments to prior purchases. Cannot be redeemed or exchanged for cash. Offer, duration and delivery times are subject to change without notice. If you choose 2-Day or Next Day shipping, additional charges will apply.

Shipping Terms

All merchandise ordered on can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. Note we currently do not ship purchases internationally.

We ship merchandise ordered on to all Canadian provinces and territories. We currently do not ship purchases internationally.

You can track your order at any time online via our Order Status page. You will need to provide your email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email, or by using our automated system at 1-866-709-5677 (for the U.S.) or 1-855-898-5677 (for Canada).

Shipping and Delivery

We offer three shipping methods for online orders: (1) Free ground shipping, (2) 2-Day flat-rate delivery, and (3) Next day flat-rate delivery.
Shipping Type ( Cost (CAD) Delivery Times*

Standard Ground Shipping

FREE for orders totaling $99.00 or more***

$5.00 (flat rate) for orders totaling less than $99.00

2-7 Business Days

2-Day Delivery

$20.00 (flat rate)

2 Business Days**

Next-Day Delivery

$30.00 (flat rate)

Next Business Day**
Shipping Type ( Cost (USD) Delivery Times*

Standard Ground Shipping

$5.00 (flat rate) FREE for KORSVIP members***

2-7 Business Days

2-Day Delivery

$20.00 (flat rate)

2 Business Days**

Next-Day Delivery

$30.00 (flat rate)

Next Business Day**

*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.

** Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day.

***$5.00 (flat rate) for all standard ground shipping orders in the U.S. (with the exception of KORSVIP members' orders in the U.S., which receive free standard ground shipping). Free standard ground on orders of $99.00 or more in Canada (in each case, after all discounts and promotions are applied). Minimum purchase amounts do not include taxes or gift wrapping charges. See table above for shipping details.

NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard ground shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.

Some Items May Ship Separately

Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.

Shipping To Multiple Addresses

We currently do not ship orders to multiple addresses.

Special Items

Some perfumes and makeup are treated as Hazardous Materials (HAZMAT). Transport Canada requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Accordingly, these HAZMAT items cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses.

Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.

In Store Pickup

For information pertaining to our In Store Pickup Program, please view our FAQs page HERE.

Note that the “Locate in Store” tool on our website provides only an approximation of item availability and does not represent actual, real-time inventory information. It’s therefore possible that items that appear to be “in stock” in the Find in Store tool may, in fact, be out-of-stock in the store. We suggest that you confirm availability directly with your local store.

Item Availability

Out of Stock

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is “Out of Stock” will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.

Short Shipment

A “short shipment” occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.


You may be able to “pre-order” some items that are not yet available for immediate delivery. The “Pre-Order” message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a “pending charge.” However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.

Monogram and Engraving Shipping and Delivery: Your entire order will ship once the monogrammed item(s) are complete. Please allow approximately an additional 1-2 business days for delivery of all monogrammed and personalized orders. Monogrammed and personalized items ship separately from other items in orders, and are eligible for standard ground shipping only. Monogrammed, engraved, and personalized items are final sale and cannot be returned or exchanged. Note that cleaning products should not be used on top of the monogramming.

Last Updated: November 10, 2020